Kelloggs Reply

From: <consumercare.uk@kellogg.com>
Date: Mon, Jun 13, 2011 at 9:29 AM
Subject: Consumer Affairs 025010334A
To: 3rdearlmyspace@googlemail.com


11 June 2011

Dear Mr Earl

Thank you for writing to us about Kellogg's Crunchy Nut Clusters.

I’m sorry they weren’t what you were hoping for. As with all our products, we tested them fully before we launched them – this included putting them before consumer panels.

Kellogg's Crunchy Nut Clusters have proved to be very popular, but we’re always interested in all our customers’ views, and we’ve certainly taken your comments on board.

Thanks again for getting in touch.

Yours sincerely


Sharon Rattigan
Customer Services Representative

025010334A

Complaint To Kelloggs

Good morning team Kelloggs,

Thank you for providing me with a fantastic array of breakfast cereals. I am happy to inform you that my loyalty to and my love for your cereal range has not waned slightly and I intend to carry on as usual.

The reason for this email was firstly to enquire as to how the Crunch Nut Clusters Honey and Nut product was doing sales wise?

Finally despite all the good cereal range, I must say I am extremely disappointed with the above mentioned product. I tried it for the first time last week and did not deem it the finest in your range to put it nicely.

The honey fails to have any impact at all on taste and the size of the clusters could perhaps be reduced as well. The whole fluidity one seeks in a breakfast cereal is clearly lost with that combination.

Having the cereal with all types of milk and even having the cereal immediately with milk or leaving it in the milk for a few minutes to soak it up still results in the same outcome.

Several of my colleagues share the same views as I do on this particular product and would like to be considered for tasting the next cereal release prior to it being released.

In the slightly edited words of Coco, “I’d rather have a bowl of something else” than clusters I’m afraid.

Do kindly get back in touch with me to allay my fears.

Kind regards,

Ryan Gaggs Giggs

Looks like the knighthood dreams of Ryan giggs is over after he reportedly bedded Imogen Thomas. The Big Brother star Imogen, has been in talks with Max Clifford despite the Ryan Giggs injunction and she looks set to walk away with well over a quarter of a million if she decides to sell her story!

The story broke a couple of months ago with news of a married premier league footballer playing "away games", well having a 6 month affair with a Big Brother contestant. The player had subsequently applied for the injunction against the press publishing details of his affair but with clues and hints and gossip stirrers all over the internet, the news was leaked.

He becomes the 8th footballer in recent years to have sought an injunction against the press with John Terry, David Beckham, Wayne Rooney and Michael Owen (his story is still under wraps and has his injunction is still in place) and the other 3 musketeers who are yet to be revealed!

Imogen, as usual "slebbedded victims" feel, has apparently been distraught since the story broke and remarked to the Sunday Mirror “When I heard he was going to abandon me and let my name come out, that was when I felt hurt and betrayed.”

The injunction is being challenged by Max Clifford and several others on

Wednesday at the high court so expect fireworks by Friday. It is widely reported that his close friends are suggesting he may even be given the rest of the season off to sort this out, which initially prompted many to believe Steven Gerrard was the culprit. He is still having marital problems so that might still be the case so don't be surprised if his name gets mentioned.

Finally the Welsh are getting in on the act the England team have so excelled at. Sad times for the families involved though.

Donald Earl